ShineUP Allied Services respects your privacy and is committed to protecting the information you provide when using our website:
- INFORMATION WE COLLECT
When you contact us, request a quotation, submit an enquiry, or book a cleaning service, we may collect:
- Name
- Phone number
- WhatsApp number
- Email address
- Service address
- Cleaning service requirements
- Preferred service date and time
- Any other information you voluntarily provide to us
We may also automatically collect certain technical and usage information, including browser type, device information, IP address, approximate location, pages visited, and website interaction information.
- HOW WE USE YOUR INFORMATION
We may use your information to:
- Respond to enquiries
- Provide quotations
- Schedule cleaning services
- Manage bookings
- Contact you regarding your enquiry or service
- Provide customer support
- Improve our website and services
- Measure advertising and marketing performance
- Understand how visitors use our website
- Prevent spam, fraud, and misuse
- Comply with applicable laws and legal requirements
We do not sell your personal information.
- GOOGLE ANALYTICS
We use Google Analytics to understand how visitors use our website and to improve our website, services, and marketing activities.
Google Analytics may collect information such as:
- Website usage and interaction data
- Browser and device information
- Approximate geographic information
- Pages visited and actions taken
- Session and engagement information
- Cookies and similar identifiers
Google Analytics uses cookies and similar technologies to distinguish users and sessions and measure website interactions.
We do not intentionally send directly identifying personal information such as your name, phone number, email address, or WhatsApp number to Google Analytics.
Google may process information collected through Google Analytics in accordance with its own privacy policies and terms.
- GOOGLE ADS AND CONVERSION TRACKING
We may use Google Ads to advertise our cleaning services and reach potential customers.
We may use Google Ads conversion tracking to understand when visitors take actions after interacting with our advertisements, such as submitting an enquiry, contacting us, calling us, or booking a service.
Google Ads may use cookies, advertising identifiers, and similar technologies to measure advertising interactions and conversions.
This information helps us understand which advertisements, keywords, and campaigns generate enquiries and customers.
Where required, we will use appropriate consent and privacy controls for Google advertising and measurement technologies.
- COOKIES
Our website may use cookies and similar technologies for:
- Website functionality
- Security
- Analytics
- Advertising measurement
- Conversion tracking
- Remembering preferences
- Improving website performance
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
- GOOGLE REVIEWS
Our website may display reviews from our Google Business Profile.
Google reviews and related information are provided through Google services and may be subject to Google’s own privacy policies and terms.
- WHATSAPP AND PHONE COMMUNICATION
If you contact ShineUP Allied Services through WhatsApp or telephone, we may use the information you provide to respond to your enquiry, provide quotations, schedule services, and provide customer support.
WhatsApp is operated by a third party and its own privacy policy and terms may apply.
- THIRD-PARTY SERVICES
Our website may use third-party services including:
- Google Analytics
- Google Ads
- Google Business Profile and Google Reviews
- Google Tag Manager, if implemented
- Website hosting and security services
- Booking and enquiry tools
- Other services required to operate and improve our website
These third-party services may process information according to their own privacy policies and terms.
- DATA SECURITY
We take reasonable measures to protect the information provided to us from unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
- DATA RETENTION
We retain personal information for as long as reasonably necessary to provide our services, manage enquiries and bookings, maintain business records, resolve disputes, comply with legal obligations, and for legitimate business purposes.
- YOUR PRIVACY RIGHTS
Subject to applicable law, you may contact us to request access to, correction of, or deletion of personal information we hold about you.
You may also request information about how your personal information is being used.
Where processing is based on consent, you may withdraw your consent subject to applicable legal and operational requirements.
- CHILDREN’S PRIVACY
Our website and services are intended for general customers and are not specifically directed toward children.
We do not knowingly collect personal information from children for independent use of our services.
- CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or applicable laws.
Any updated version will be published on this page with a revised “Last Updated” date.
- CONTACT US
If you have questions about this Privacy Policy or how your information is handled, please contact us.
ShineUP Allied Services
Phone / WhatsApp: +91 99000 99867
Email: shineupalliedservices@gmail.com